- BARCODE: 5011569003796
- VENDOR: Petsafe
PetSafe Staywell® Pet Door Original
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Description
A practical solution for every house with a garden.
The PetSafe Staywell® Pet Door Original is designed to seamlessly integrate into your door or wall, providing an effortless entry and exit system for your beloved pet. The 2-way flap allows you to choose whether your dog can roam freely at any time or if the door remains locked for added security.
The 2-way flap can be used for:
- entry and exit
- locked
Measurements of PetSafe Staywell® Pet Door Original (M):
- Total size: 352 x 294 mm
- Diameter: 281 x 237 mm
- For maximum shoulder width: 219mm
- For dogs up to a max. of 18kg
PetSafe Staywell® (L):
- Total size: 456 x 386 mm
- Diameter: 370 x 314 mm
- For maximal shoulder width: 290 mm
- For dogs up to a max. of 45kg
Overview:
- Colour: white
- Suitable for small and large dogs
- Designed for doors with hollow cores, panels or walls
- 2-way flap with fixed, transparent design
- Weatherproof construction
- Self-sealing magnetic flat for secure closure
- Includes a 5cm tunnel length for added protection
- 3-year guarantee for peace of mind
This durable and user-friendly pet door is perfect for homeowners who want to give their dogs easy access while maintaining control over entry. Whether you need a lightweight solution for a small dog or a robust option for a larger breed, the PetSafe Staywell® Pet Door Original offers reliable performance in any home setting.
Care
General Care & Storage
To get the most out of your Petszo delivery, please keep the following in mind:
- Edibles: Keep food and treats tightly sealed and stored in a cool, dry environment.
- Fabrics & Beds: Gently wipe clean or wash at 30ºC (always check the individual label first). Do not bleach.
- Safety First: Regularly check toys and accessories for damage and remove them if broken.
- Note: Always refer to the specific packaging for exact instructions.
General Care & Storage To get the most out of your Petszo delivery, please keep the following in mind:
-
Edibles: Keep food and treats tightly sealed and stored in a cool, dry environment.
-
Fabrics & Beds: Gently wipe clean or wash at 30ºC (always check the individual label first). Do not bleach.
-
Safety First: Regularly check toys and accessories for damage and remove them if broken.
-
Note: Always refer to the specific packaging for exact instructions.
FAQ
Frequently Asked Questions (FAQ)
We’ve compiled answers to the most common questions about shopping at PETSZO. Can’t find your question? Contact us at +44 7782 276061 or email us.
1. What are your delivery times?
We usually deliver all orders within 6–7 working days. Once your order is dispatched, you will receive tracking information (if applicable) to monitor progress.
2. What if my order is late?
If your order does not arrive within the expected timeframe, don’t worry — we automatically process a refund for delayed orders to ensure your satisfaction.
3. Can I return an item?
Currently, we do not accept returns or exchanges. Refunds are only issued for damaged, defective, or incorrect items. Please check our Refund & Return Policy for details.
4. How can I track my order?
After your order is shipped, we will provide tracking details via email. You can use this information to check the delivery status with the carrier.
5. How do I contact customer support?
If you have questions about your order, shipping, or products, reach out to our support team:
Phone: +44 7782 276061
Email: petszo.co.uk@gmail.com
Frequently Asked Questions (FAQ)
We’ve compiled answers to the most common questions about shopping at PETSZO. Can’t find your question? Contact us at +44 7782 276061 or email us.
1. What are your delivery times?
We usually deliver all orders within 6–7 working days. Once your order is dispatched, you will receive tracking information (if applicable) to monitor progress.
2. What if my order is late?
If your order does not arrive within the expected timeframe, don’t worry — we automatically process a refund for delayed orders to ensure your satisfaction.
3. Can I return an item?
Currently, we do not accept returns or exchanges. Refunds are only issued for damaged, defective, or incorrect items. Please check our Refund & Return Policy for details.
4. How can I track my order?
After your order is shipped, we will provide tracking details via email. You can use this information to check the delivery status with the carrier.
5. How do I contact customer support?
If you have questions about your order, shipping, or products, reach out to our support team:
Phone: +44 7782 276061
Email: petszo.co.uk@gmail.com
Shipping & Returns
Thank you for shopping with PETSZO! We want your order to reach you quickly and safely. Please read this policy to understand our shipping process, carriers, and expected delivery times.
1. Order Processing & Dispatch
We aim to dispatch all orders within 1–7 business days from the date your order is placed. Once your order is processed, you will receive a confirmation with tracking details (if available).
2. Shipping Methods & Carriers
Shipping times after dispatch depend on the shipping method selected at checkout. We partner with trusted carriers to ensure your package arrives safely. For questions about your order's delivery, contact us at +44 7782 276061.
3. Tracking Your Order
Once your order is shipped, you will receive tracking information (if applicable) to monitor your package’s progress. Delivery times may vary depending on location and carrier services.
4. Shipping Delays
While we strive to deliver on time, some orders may be delayed due to factors outside our control, including carrier issues, weather, or public holidays. Please contact us if your order hasn’t arrived within the expected timeframe.
5. International Shipping
Currently, we ship within the UK. International shipping options may be added in the future — please check back for updates.
6. Contact Us
For any questions about your order, shipping method, or delivery status, contact our support team at +44 7782 276061. Please include your order number for faster assistance.
PETSZO reserves the right to update this policy. Please check the “Last updated” date at the top of this page for changes.
