Terms of service
Terms of Service
Welcome to PETSZO! This website is operated by UZMA QASIM LTD. Throughout the site, the terms “we”, “us” and “our” refer to UZMA QASIM LTD. By accessing our website and placing an order, you agree to be bound by the following terms and conditions. Please read them carefully before purchasing.
1. General Conditions
All content, products, and services provided by PETSZO are intended for lawful use by UK consumers. By placing an order, you confirm that you are at least 18 years of age and legally capable of entering into binding contracts under UK law.
2. Orders & Payments
All orders placed through our website are subject to product availability and acceptance. Prices are clearly displayed in GBP (£) and include applicable taxes unless explicitly stated otherwise. Payment must be processed in full at the time of ordering. We reserve the right to refuse or cancel any order due to supply limitations, pricing errors, or suspected unauthorized or fraudulent activities.
3. Shipping & Delivery
Please refer to our dedicated Shipping Policy for comprehensive details regarding order processing windows, courier handling, and delivery timelines. While we make every effort to deliver within stated timeframes, we cannot be held legally liable for transit delays caused by third-party delivery networks or unexpected disruptions.
4. Returns, Cancellations & Refunds
Your consumer rights are fully protected under UK legislation. In accordance with the UK Consumer Contracts Regulations, you maintain a statutory right to cancel your contract and return your items for any reason within 14 days of receiving your delivery. Please review our complete Refund & Return Policy for specific instructions regarding return addresses, item condition requirements, and legal hygiene exemptions on select pet items.
5. User Responsibilities
By interacting with this website, you explicitly agree not to:
- Utilize our storefront, assets, or products for any illegal or unauthorized purposes.
- Attempt to breach, circumvent, or interfere with the technical security or core functionality of the platform.
- Extract, copy, reproduce, or commercially distribute any site content without express prior written consent.
6. Intellectual Property
All content hosted on PETSZO—including but not limited to written text, site layout, custom graphics, logos, and product descriptions—remains the exclusive property of UZMA QASIM LTD or its respective licensors. Unauthorized reproduction or use is strictly prohibited under intellectual property laws.
7. Limitation of Liability
To the maximum extent permitted by applicable UK law, UZMA QASIM LTD shall not be liable for any indirect, incidental, or consequential damages arising directly or indirectly from your use of this website or individual products. Our total liability to you for any verified claim shall not exceed the exact monetary amount paid by you for the specific product in question.
8. Governing Law
These Terms of Service, along with any separate operational agreements whereby we provide you services or products, shall be governed by, interpreted, and enforced in accordance with the laws of England and Wales.
9. Changes to Terms
We reserve the right to modify, update, or replace any portion of these Terms of Service at our discretion. Any structural changes will be actively updated directly on this page.
10. Company Registration & Contact Information
This website is wholly owned and operated by UZMA QASIM LTD.
Trading Name: PETSZO
Legal Entity Name: UZMA QASIM LTD
UK Company Registration Number (CRN): 16856550
Trading Office Address: 270 Spackmans Way Slough, SL1 2SE United Kingdom
Customer Support Email: support@petszo.co.uk
Contact Phone Number: +44 7782 276061