- BARCODE: 022517437162
- VENDOR: Catit
Catit PIXI Pink Drinking Fountain
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Description
The Catit PIXI Pink Drinking Fountain is a great eye‑catcher thanks to its cute design with little feet and whiskers and its beautiful pink colouring. It gets your cat's drinking water moving and encourages your feline to take in water – perfect for cats that don't like still water from the bowl.
The cat fountain is equipped with a triple‑action filter that removes dirt particles and odours from the water and softens tap water. There are three water flow settings to choose from – gentle flow, calm water streams or more powerful bubbles. The pump is pleasantly quiet and energy efficient. It is equipped with a sensor that triggers an automatic shut‑off when the water level is too low.
Catit PIXI Pink Drinking Fountain at a glance:
Cleaning the fountain:
Wash and rinse the drinking fountain once a week with a soft sponge and mild detergent without chemicals or abrasives. Be sure to rinse carefully so that no soap residue remains.
Cleaning the filter:
Remove the filter from the bottom part and rinse it. Do not wash the filter with soap. If the filter contains impurities or other foreign matter, replace it. (Replacement filters are sold separately.) Replace the filter every three to four weeks or as soon as signs of saturation with foreign matter (impurities, food residue, hair, etc.) become apparent. More frequent replacement may be necessary depending on the home environment or water quality, as well as when used by multiple animals. Please refer to the operating instructions for this.
Cleaning the pump:
If you suspect the pump is dirty, open the pump and remove the impeller cover and impeller. Remove any dirt from the impeller and clean the impeller shaft with diligent water. Be careful when handling the impeller. If the pump causes noise, clean the pump as described above and fill the drinking water reservoir with plenty of water so that the pump is completely submerged. The pump must not run dry!
Care
General Care & Storage
To get the most out of your Petszo delivery, please keep the following in mind:
- Edibles: Keep food and treats tightly sealed and stored in a cool, dry environment.
- Fabrics & Beds: Gently wipe clean or wash at 30ºC (always check the individual label first). Do not bleach.
- Safety First: Regularly check toys and accessories for damage and remove them if broken.
- Note: Always refer to the specific packaging for exact instructions.
General Care & Storage To get the most out of your Petszo delivery, please keep the following in mind:
-
Edibles: Keep food and treats tightly sealed and stored in a cool, dry environment.
-
Fabrics & Beds: Gently wipe clean or wash at 30ºC (always check the individual label first). Do not bleach.
-
Safety First: Regularly check toys and accessories for damage and remove them if broken.
-
Note: Always refer to the specific packaging for exact instructions.
FAQ
Frequently Asked Questions (FAQ)
We’ve compiled answers to the most common questions about shopping at PETSZO. Can’t find your question? Contact us at +44 7782 276061 or email us.
1. What are your delivery times?
We usually deliver all orders within 6–7 working days. Once your order is dispatched, you will receive tracking information (if applicable) to monitor progress.
2. What if my order is late?
If your order does not arrive within the expected timeframe, don’t worry — we automatically process a refund for delayed orders to ensure your satisfaction.
3. Can I return an item?
Currently, we do not accept returns or exchanges. Refunds are only issued for damaged, defective, or incorrect items. Please check our Refund & Return Policy for details.
4. How can I track my order?
After your order is shipped, we will provide tracking details via email. You can use this information to check the delivery status with the carrier.
5. How do I contact customer support?
If you have questions about your order, shipping, or products, reach out to our support team:
Phone: +44 7782 276061
Email: petszo.co.uk@gmail.com
Frequently Asked Questions (FAQ)
We’ve compiled answers to the most common questions about shopping at PETSZO. Can’t find your question? Contact us at +44 7782 276061 or email us.
1. What are your delivery times?
We usually deliver all orders within 6–7 working days. Once your order is dispatched, you will receive tracking information (if applicable) to monitor progress.
2. What if my order is late?
If your order does not arrive within the expected timeframe, don’t worry — we automatically process a refund for delayed orders to ensure your satisfaction.
3. Can I return an item?
Currently, we do not accept returns or exchanges. Refunds are only issued for damaged, defective, or incorrect items. Please check our Refund & Return Policy for details.
4. How can I track my order?
After your order is shipped, we will provide tracking details via email. You can use this information to check the delivery status with the carrier.
5. How do I contact customer support?
If you have questions about your order, shipping, or products, reach out to our support team:
Phone: +44 7782 276061
Email: petszo.co.uk@gmail.com
Shipping & Returns
Thank you for shopping with PETSZO! We want your order to reach you quickly and safely. Please read this policy to understand our shipping process, carriers, and expected delivery times.
1. Order Processing & Dispatch
We aim to dispatch all orders within 1–7 business days from the date your order is placed. Once your order is processed, you will receive a confirmation with tracking details (if available).
2. Shipping Methods & Carriers
Shipping times after dispatch depend on the shipping method selected at checkout. We partner with trusted carriers to ensure your package arrives safely. For questions about your order's delivery, contact us at +44 7782 276061.
3. Tracking Your Order
Once your order is shipped, you will receive tracking information (if applicable) to monitor your package’s progress. Delivery times may vary depending on location and carrier services.
4. Shipping Delays
While we strive to deliver on time, some orders may be delayed due to factors outside our control, including carrier issues, weather, or public holidays. Please contact us if your order hasn’t arrived within the expected timeframe.
5. International Shipping
Currently, we ship within the UK. International shipping options may be added in the future — please check back for updates.
6. Contact Us
For any questions about your order, shipping method, or delivery status, contact our support team at +44 7782 276061. Please include your order number for faster assistance.
PETSZO reserves the right to update this policy. Please check the “Last updated” date at the top of this page for changes.
