- BARCODE: 035368212215
- VENDOR: Cat Mate
Cat Mate 221 Large Cat Flap
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Description
The Cat Mate 221 Large Cat Flap is specially designed for large cats and smaller dogs, with a shoulder height up to 36cm, including Yorkshire terriers, Pekinese, dachshunds and miniature poodles. The frame of the cat flap is ideal for all doors with a thickness of up to 5cm.
This Cat Mate 221 Large Cat Flap has a brush seal and magnetic closure, to help prevent draughts or rain from entering. The seal is strong enough to stop the wind from opening to it but allows your pet to enter with ease. Opening and closing the Cat Mate 221 Large Cat Flap makes little noise, to ensure that neither you nor your pet become startled. Thanks to the four‑way locking with double‑lock, you get to decide whether the flap is open, closed or passable in just one direction.
Cat Mate 221 Large Cat Flap at a glance:
- Cat flap for large cats and small dogs (shoulder height up to 36cm)
- Casing suitable for installation in a panel up to 5cm thick: for narrower doors, the cat flap can be shortened using the pre‑made grooves
- Transparent flap: allows your pet to look through
- Soft opening and closing
- Easy to install and use
- Available in white and brown
-
4‑way locking:
- In only
- Out only
- In and out
- Locked (neither in nor out)
- Total dimensions: 23.5 x 25.2cm (W x H)
- Cut‑out dimensions: 21 x 22.7 cm (W x H)
- Entrance opening dimensions: 18 x 19.7 cm (W x H)
- Installation options: for all doors up to 5cm thick
- Draught‑stopper: thanks to magnetic closure and brush seal, making it waterproof and draught‑proof
- 3‑year guarantee
Care
General Care & Storage
To get the most out of your Petszo delivery, please keep the following in mind:
- Edibles: Keep food and treats tightly sealed and stored in a cool, dry environment.
- Fabrics & Beds: Gently wipe clean or wash at 30ºC (always check the individual label first). Do not bleach.
- Safety First: Regularly check toys and accessories for damage and remove them if broken.
- Note: Always refer to the specific packaging for exact instructions.
General Care & Storage To get the most out of your Petszo delivery, please keep the following in mind:
-
Edibles: Keep food and treats tightly sealed and stored in a cool, dry environment.
-
Fabrics & Beds: Gently wipe clean or wash at 30ºC (always check the individual label first). Do not bleach.
-
Safety First: Regularly check toys and accessories for damage and remove them if broken.
-
Note: Always refer to the specific packaging for exact instructions.
FAQ
Frequently Asked Questions (FAQ)
We’ve compiled answers to the most common questions about shopping at PETSZO. Can’t find your question? Contact us at +44 7782 276061 or email us.
1. What are your delivery times?
We usually deliver all orders within 6–7 working days. Once your order is dispatched, you will receive tracking information (if applicable) to monitor progress.
2. What if my order is late?
If your order does not arrive within the expected timeframe, don’t worry — we automatically process a refund for delayed orders to ensure your satisfaction.
3. Can I return an item?
Currently, we do not accept returns or exchanges. Refunds are only issued for damaged, defective, or incorrect items. Please check our Refund & Return Policy for details.
4. How can I track my order?
After your order is shipped, we will provide tracking details via email. You can use this information to check the delivery status with the carrier.
5. How do I contact customer support?
If you have questions about your order, shipping, or products, reach out to our support team:
Phone: +44 7782 276061
Email: petszo.co.uk@gmail.com
Frequently Asked Questions (FAQ)
We’ve compiled answers to the most common questions about shopping at PETSZO. Can’t find your question? Contact us at +44 7782 276061 or email us.
1. What are your delivery times?
We usually deliver all orders within 6–7 working days. Once your order is dispatched, you will receive tracking information (if applicable) to monitor progress.
2. What if my order is late?
If your order does not arrive within the expected timeframe, don’t worry — we automatically process a refund for delayed orders to ensure your satisfaction.
3. Can I return an item?
Currently, we do not accept returns or exchanges. Refunds are only issued for damaged, defective, or incorrect items. Please check our Refund & Return Policy for details.
4. How can I track my order?
After your order is shipped, we will provide tracking details via email. You can use this information to check the delivery status with the carrier.
5. How do I contact customer support?
If you have questions about your order, shipping, or products, reach out to our support team:
Phone: +44 7782 276061
Email: petszo.co.uk@gmail.com
Shipping & Returns
Thank you for shopping with PETSZO! We want your order to reach you quickly and safely. Please read this policy to understand our shipping process, carriers, and expected delivery times.
1. Order Processing & Dispatch
We aim to dispatch all orders within 1–7 business days from the date your order is placed. Once your order is processed, you will receive a confirmation with tracking details (if available).
2. Shipping Methods & Carriers
Shipping times after dispatch depend on the shipping method selected at checkout. We partner with trusted carriers to ensure your package arrives safely. For questions about your order's delivery, contact us at +44 7782 276061.
3. Tracking Your Order
Once your order is shipped, you will receive tracking information (if applicable) to monitor your package’s progress. Delivery times may vary depending on location and carrier services.
4. Shipping Delays
While we strive to deliver on time, some orders may be delayed due to factors outside our control, including carrier issues, weather, or public holidays. Please contact us if your order hasn’t arrived within the expected timeframe.
5. International Shipping
Currently, we ship within the UK. International shipping options may be added in the future — please check back for updates.
6. Contact Us
For any questions about your order, shipping method, or delivery status, contact our support team at +44 7782 276061. Please include your order number for faster assistance.
PETSZO reserves the right to update this policy. Please check the “Last updated” date at the top of this page for changes.
