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- VENDOR: Petszo Exclusive
Palazzo Cat House
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Description
It features a round cat door that lets your kitty come and go with ease, and it can be assembled without tools in just minutes—perfect for busy pet owners who want quick setup. Once built, you can paint it to match your décor or keep the natural wood finish for a rustic look.
If you apply a protective lacquer, the Palazzo Cat House can even withstand outdoor conditions. Place it in a sheltered spot and give your free‑roaming cat a safe retreat from wind and rain—just remember that a smaller size helps retain body heat and keeps your feline warm.
Palazzo Cat House at a glance:
Sizing table for Palazzo Cat House:
| S | M | L | |
| Outer dimensions: L x W x H | 51 x 75 x 59 cm | 60 x 90 x 68 cm | 74.5 x 115 x 83 cm |
| Inner dimensions: L x W x H | 45 x 70 x 45.3 cm | 54 x 85 x 54.3 cm | 68.5 x 110 x 68.8 cm |
| Floor clearance: | 8.2cm | 8.2cm | 8.2cm |
| Wall thickness: | 1cm | 1cm | 1cm |
| Entrance: W x H | 24 x 34.1 cm | 33 x 42 cm | 38 x 55.2 cm |
| Entrance: diameter | 17.5cm | 17.5cm | 17.5cm |
| Collapsed: | 56.5 x 75 x 15 cm | 65.5 x 90 x 15 cm | 80 x 115 x 15 cm |
Important for outdoor use: Ensure the shelter isn’t too large; a spacious box can trap cold air and cause your cat to feel chilly. A well‑designed, snug space helps maintain body heat while keeping your pet safe from the elements.
Please note: Gradually acclimate your pet to temporary accommodation in the kennel. Start with the door open, letting them explore at their own pace. Only then close the door for short periods, never using it as punishment. This approach promotes a positive, stress‑free experience and aligns with animal welfare best practices. For extended stays, keep sessions under 30 minutes and follow local legislation regarding safe animal housing.
Care
General Care & Storage
To get the most out of your Petszo delivery, please keep the following in mind:
- Edibles: Keep food and treats tightly sealed and stored in a cool, dry environment.
- Fabrics & Beds: Gently wipe clean or wash at 30ºC (always check the individual label first). Do not bleach.
- Safety First: Regularly check toys and accessories for damage and remove them if broken.
- Note: Always refer to the specific packaging for exact instructions.
General Care & Storage To get the most out of your Petszo delivery, please keep the following in mind:
-
Edibles: Keep food and treats tightly sealed and stored in a cool, dry environment.
-
Fabrics & Beds: Gently wipe clean or wash at 30ºC (always check the individual label first). Do not bleach.
-
Safety First: Regularly check toys and accessories for damage and remove them if broken.
-
Note: Always refer to the specific packaging for exact instructions.
FAQ
Frequently Asked Questions (FAQ)
We’ve compiled answers to the most common questions about shopping at PETSZO. Can’t find your question? Contact us at +44 7782 276061 or email us.
1. What are your delivery times?
We usually deliver all orders within 6–7 working days. Once your order is dispatched, you will receive tracking information (if applicable) to monitor progress.
2. What if my order is late?
If your order does not arrive within the expected timeframe, don’t worry — we automatically process a refund for delayed orders to ensure your satisfaction.
3. Can I return an item?
Currently, we do not accept returns or exchanges. Refunds are only issued for damaged, defective, or incorrect items. Please check our Refund & Return Policy for details.
4. How can I track my order?
After your order is shipped, we will provide tracking details via email. You can use this information to check the delivery status with the carrier.
5. How do I contact customer support?
If you have questions about your order, shipping, or products, reach out to our support team:
Phone: +44 7782 276061
Email: petszo.co.uk@gmail.com
Frequently Asked Questions (FAQ)
We’ve compiled answers to the most common questions about shopping at PETSZO. Can’t find your question? Contact us at +44 7782 276061 or email us.
1. What are your delivery times?
We usually deliver all orders within 6–7 working days. Once your order is dispatched, you will receive tracking information (if applicable) to monitor progress.
2. What if my order is late?
If your order does not arrive within the expected timeframe, don’t worry — we automatically process a refund for delayed orders to ensure your satisfaction.
3. Can I return an item?
Currently, we do not accept returns or exchanges. Refunds are only issued for damaged, defective, or incorrect items. Please check our Refund & Return Policy for details.
4. How can I track my order?
After your order is shipped, we will provide tracking details via email. You can use this information to check the delivery status with the carrier.
5. How do I contact customer support?
If you have questions about your order, shipping, or products, reach out to our support team:
Phone: +44 7782 276061
Email: petszo.co.uk@gmail.com
Shipping & Returns
Thank you for shopping with PETSZO! We want your order to reach you quickly and safely. Please read this policy to understand our shipping process, carriers, and expected delivery times.
1. Order Processing & Dispatch
We aim to dispatch all orders within 1–7 business days from the date your order is placed. Once your order is processed, you will receive a confirmation with tracking details (if available).
2. Shipping Methods & Carriers
Shipping times after dispatch depend on the shipping method selected at checkout. We partner with trusted carriers to ensure your package arrives safely. For questions about your order's delivery, contact us at +44 7782 276061.
3. Tracking Your Order
Once your order is shipped, you will receive tracking information (if applicable) to monitor your package’s progress. Delivery times may vary depending on location and carrier services.
4. Shipping Delays
While we strive to deliver on time, some orders may be delayed due to factors outside our control, including carrier issues, weather, or public holidays. Please contact us if your order hasn’t arrived within the expected timeframe.
5. International Shipping
Currently, we ship within the UK. International shipping options may be added in the future — please check back for updates.
6. Contact Us
For any questions about your order, shipping method, or delivery status, contact our support team at +44 7782 276061. Please include your order number for faster assistance.
PETSZO reserves the right to update this policy. Please check the “Last updated” date at the top of this page for changes.
