• Dogs
  • Heim BioThane® Tracking Line - Orange
Heim BioThane® Tracking Line - Orange || Heim || view 1
Heim BioThane® Tracking Line - Orange || Heim || view 1

Heim BioThane® Tracking Line - Orange

£82.80

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Certified and trusted products
Size: 10m
Description
A great accessory for training dogs in open countryside, this UV‑resistant and weatherproof Heim BioThane® Tracking Line – Orange is made from robust and durable Biothane®. The surface of the lead is very easy to grip, yet comfortable to hold, and it can be used for training, or as a drag or tracking line. Biothane® is a US‑patented material composed of PU‑coated high‑tech polyester webbing that is very robust and rip‑resistant, able to stand up to even the strongest tugging. The lead has no hand loop, so it can slide safely along behind your dog, even through thick undergrowth or bushes, without tangling or getting caught. The smooth, waterproof coating of the Biothane® material does not attract water or dirt, making it easy to keep clean, antibacterial and mould‑resistant. The Heim BioThane® Tracking Line – Orange at a glance:
  • Tracking and drag line without a hand loop
  • Good for dog training and schooling
  • Made of sturdy Biothane® : high‑tech polyester fibre with a polyurethane coating, a US‑patented material
  • Extremely robust and durable: resists UV and extreme weather conditions, waterproof
  • Totally tear‑resistant up to 500kg/cm²
  • Water and dirt repellent
  • No hand loop: slides through rough undergrowth and bushes without catching on branches or other objects
  • Comfortable to hold: The material is easy to grip, yet comfortable in your hand, even at low temperatures
  • Hygienic and easy to clean: Antibacterial and mould‑resistant, can be disinfected for extra hygiene
  • Stainless twist carabiner
  • Lead can be shortened
  • Materials:
    • Round‑profile tracking lead: Biothane®
    • Twist‑carabiner/ clip hook: Nickel plated steel
  • Colour: Orange
  • Dimensions:
    • Total length: 10m
    • Diameter: 8mm
Matching Heim accessories are also available in our shop, including an adjustable collar.

The German company, Heim has been producing quality pet supplies for over a hundred years. Quality materials and good craftsmanship guarantee the durability of all Heim products.



Care

General Care & Storage
To get the most out of your Petszo delivery, please keep the following in mind:

  • Edibles: Keep food and treats tightly sealed and stored in a cool, dry environment.
  • Fabrics & Beds: Gently wipe clean or wash at 30ºC (always check the individual label first). Do not bleach.
  • Safety First: Regularly check toys and accessories for damage and remove them if broken.
  • Note: Always refer to the specific packaging for exact instructions.

General Care & Storage To get the most out of your Petszo delivery, please keep the following in mind:

  • Edibles: Keep food and treats tightly sealed and stored in a cool, dry environment.

  • Fabrics & Beds: Gently wipe clean or wash at 30ºC (always check the individual label first). Do not bleach.

  • Safety First: Regularly check toys and accessories for damage and remove them if broken.

  • Note: Always refer to the specific packaging for exact instructions.

FAQ

Frequently Asked Questions (FAQ)
We’ve compiled answers to the most common questions about shopping at PETSZO. Can’t find your question? Contact us at +44 7782 276061 or email us at support@petszo.co.uk.

1. What are your delivery times?
Orders are typically processed within 1–3 business days and spend 2–4 business days in transit. You can generally expect your order to arrive within 3–7 business days total. Once your order is dispatched, you will receive tracking information to monitor its progress.

2. What if my order is late?
While we strive for prompt delivery, carrier delays can occasionally happen. If your order does not arrive within the expected timeframe, please reach out to us. If a package is confirmed lost or significantly delayed by the courier, we will issue a replacement or a refund to ensure your complete satisfaction.

3. Can I return an item?
Yes. In compliance with UK Consumer Law, we offer a 14-day return period for most unused and unopened items in their original packaging. Please check our Refund & Return Policy for details and hygiene-related exemptions.

4. How can I track my order?
After your order is shipped, we will provide tracking details via email. You can use this information to check the delivery status directly with the carrier.

5. How do I contact customer support?
If you have questions about your order, shipping, or products, reach out to our support team:
Phone: +44 7782 276061
Email: support@petszo.co.uk

Frequently Asked Questions (FAQ)

We’ve compiled answers to the most common questions about shopping at PETSZO. Can’t find your question? Contact us at +44 7782 276061 or email us.

1. What are your delivery times?

Orders are typically processed within 1–3 business days and spend 2–4 business days in transit. You can generally expect your order to arrive within 3–7 business days total. Once dispatched, you will receive tracking information to monitor its progress.

2. What if my order is late?

While we strive for prompt delivery, carrier delays can occasionally happen. If your order does not arrive within the expected timeframe, please reach out to us. If a package is confirmed lost or significantly delayed by the courier, we will issue a replacement or a refund to ensure your complete satisfaction.

3. Can I return an item?

Yes. In compliance with UK Consumer Law, we offer a 14-day return period for most unused and unopened items in their original packaging. Please check our full Refund & Return Policy for detailed instructions and information regarding hygiene-related exemptions.

4. How can I track my order?

After your order is shipped, we will provide tracking details via email. You can use this information to check the live delivery status directly with the carrier.

5. How do I contact customer support?

If you have questions about your order, shipping, or products, reach out to our support team:

Phone: +44 7782 276061
Email: support@petszo.co.uk

Shipping & Returns

Thank you for shopping with PETSZO! We want your order to reach you quickly and safely. Please read this policy to understand our shipping process, carriers, and expected delivery times.

1. Order Processing & Dispatch

We aim to dispatch all orders within 7 business days from the date your order is placed. Once your order is processed, you will receive a confirmation with tracking details (if available).

2. Shipping Methods & Carriers

Shipping times after dispatch depend on the shipping method selected at checkout. We partner with trusted carriers to ensure your package arrives safely. For questions about your order's delivery, contact us at +44 7782 276061.

3. Tracking Your Order

Once your order is shipped, you will receive tracking information (if applicable) to monitor your package’s progress. Delivery times may vary depending on location and carrier services.

4. Shipping Delays

While we strive to deliver on time, some orders may be delayed due to factors outside our control, including carrier issues, weather, or public holidays. Please contact us if your order hasn’t arrived within the expected timeframe.

5. International Shipping

Currently, we ship within the UK. International shipping options may be added in the future — please check back for updates.

6. Contact Us

For any questions about your order, shipping method, or delivery status, contact our support team at +44 7782 276061. Please include your order number for faster assistance.

PETSZO reserves the right to update this policy. Please check the “Last updated” date at the top of this page for changes.
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