- BARCODE: 4002973217429
- VENDOR: Cat's Best
- TYPE: cat_litter
Cat's Best Smart Pellets Cat litter
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Description
Thanks to the odour‑binding active wood fibre technology, odours and moisture can be permanently bound. Cat's Best Smart Pellets form particularly soft clumps. These are especially favoured by cats who refuse to go to the toilet if there are excessive clumps. The soft clumps are easy to remove. The remaining litter can remain in the litter tray for longer. The cat litter is therefore more economical than other litters. The basic filling lasts up to 3 weeks.
Cat's Best Smart Pellets work best if you simply dispose of the solid faeces and the lumps that form after going to the toilet regularly in the residual waste or the household toilet* (*please observe local regulations).
Cat's Best Smart Pellets cat litter at a glance:
- Soft clumping cat litter made from pellets
- Non‑sticky, ideal for long‑haired cats thanks to the smooth surface of the pellets, reduces litter shedding
- 100% natural active wood fibres: as they occur everywhere in nature
- Extremely odour‑binding, naturally fragrant – without artificial additives (pure natural product)
- Absorbs up to 7 times the volume of the litter: first‑class absorbency for dry paws and optimum bonding
- Very economical: basic filling lasts up to 3 weeks, more economical than conventional cat litter
- 100% biodegradable & compostable: individual clumps can be disposed of directly in the household toilet* or in residual waste (*please observe local regulations)
- Sustainable: the wood fibres are made from secondary raw materials, no trees are felled
- Low‑dust and gentle on paws
- Easier to transport – up to 40% lighter than mineral litter
Disposal instructions:
Please only put individual lumps of waste into the toilet at a time, leave to dissolve for a while and then flush thoroughly. The water must be able to flush the clumps sufficiently. Only then put the next clump into the toilet. It is easier if you crush the clumps a little beforehand with the litter scoop.
Household toilets are not suitable for the disposal and emptying of used toilet fills. Please follow the local disposal regulations for organic waste bins, compost or residual waste.
Care
General Care & Storage
To get the most out of your Petszo delivery, please keep the following in mind:
- Edibles: Keep food and treats tightly sealed and stored in a cool, dry environment.
- Fabrics & Beds: Gently wipe clean or wash at 30ºC (always check the individual label first). Do not bleach.
- Safety First: Regularly check toys and accessories for damage and remove them if broken.
- Note: Always refer to the specific packaging for exact instructions.
General Care & Storage To get the most out of your Petszo delivery, please keep the following in mind:
-
Edibles: Keep food and treats tightly sealed and stored in a cool, dry environment.
-
Fabrics & Beds: Gently wipe clean or wash at 30ºC (always check the individual label first). Do not bleach.
-
Safety First: Regularly check toys and accessories for damage and remove them if broken.
-
Note: Always refer to the specific packaging for exact instructions.
FAQ
Frequently Asked Questions (FAQ)
We’ve compiled answers to the most common questions about shopping at PETSZO. Can’t find your question? Contact us at +44 7782 276061 or email us at support@petszo.co.uk.
1. What are your delivery times?
Orders are typically processed within 1–3 business days and spend 2–4 business days in transit. You can generally expect your order to arrive within 3–7 business days total. Once your order is dispatched, you will receive tracking information to monitor its progress.
2. What if my order is late?
While we strive for prompt delivery, carrier delays can occasionally happen. If your order does not arrive within the expected timeframe, please reach out to us. If a package is confirmed lost or significantly delayed by the courier, we will issue a replacement or a refund to ensure your complete satisfaction.
3. Can I return an item?
Yes. In compliance with UK Consumer Law, we offer a 14-day return period for most unused and unopened items in their original packaging. Please check our Refund & Return Policy for details and hygiene-related exemptions.
4. How can I track my order?
After your order is shipped, we will provide tracking details via email. You can use this information to check the delivery status directly with the carrier.
5. How do I contact customer support?
If you have questions about your order, shipping, or products, reach out to our support team:
Phone: +44 7782 276061
Email: support@petszo.co.uk
Frequently Asked Questions (FAQ)
We’ve compiled answers to the most common questions about shopping at PETSZO. Can’t find your question? Contact us at +44 7782 276061 or email us.
1. What are your delivery times?
Orders are typically processed within 1–3 business days and spend 2–4 business days in transit. You can generally expect your order to arrive within 3–7 business days total. Once dispatched, you will receive tracking information to monitor its progress.
2. What if my order is late?
While we strive for prompt delivery, carrier delays can occasionally happen. If your order does not arrive within the expected timeframe, please reach out to us. If a package is confirmed lost or significantly delayed by the courier, we will issue a replacement or a refund to ensure your complete satisfaction.
3. Can I return an item?
Yes. In compliance with UK Consumer Law, we offer a 14-day return period for most unused and unopened items in their original packaging. Please check our full Refund & Return Policy for detailed instructions and information regarding hygiene-related exemptions.
4. How can I track my order?
After your order is shipped, we will provide tracking details via email. You can use this information to check the live delivery status directly with the carrier.
5. How do I contact customer support?
If you have questions about your order, shipping, or products, reach out to our support team:
Phone: +44 7782 276061
Email: support@petszo.co.uk
Shipping & Returns
Thank you for shopping with PETSZO! We want your order to reach you quickly and safely. Please read this policy to understand our shipping process, carriers, and expected delivery times.
1. Order Processing & Dispatch
We aim to dispatch all orders within 7 business days from the date your order is placed. Once your order is processed, you will receive a confirmation with tracking details (if available).
2. Shipping Methods & Carriers
Shipping times after dispatch depend on the shipping method selected at checkout. We partner with trusted carriers to ensure your package arrives safely. For questions about your order's delivery, contact us at +44 7782 276061.
3. Tracking Your Order
Once your order is shipped, you will receive tracking information (if applicable) to monitor your package’s progress. Delivery times may vary depending on location and carrier services.
4. Shipping Delays
While we strive to deliver on time, some orders may be delayed due to factors outside our control, including carrier issues, weather, or public holidays. Please contact us if your order hasn’t arrived within the expected timeframe.
5. International Shipping
Currently, we ship within the UK. International shipping options may be added in the future — please check back for updates.
6. Contact Us
For any questions about your order, shipping method, or delivery status, contact our support team at +44 7782 276061. Please include your order number for faster assistance.
PETSZO reserves the right to update this policy. Please check the “Last updated” date at the top of this page for changes.
